Question 1

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 2

WHAT HAPPENS IF IT RAINS OR MY SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.   * Resorts reserve the right to NOT issue refunds once guests have paid the balance and entered the property.

Question 3

WHAT IS INCLUDED IN THE DAY PASS?

Accepted Answer

Included in most day passes is access to the resort, beach and pools, restrooms, restaurants, bars, and WIFI. You are also allowed use of towels, chairs, lounges, and umbrellas.

Nassau Day Pass

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