Question 1

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 2

WHAT HAPPENS IF IT RAINS OR MY SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.   * The resort reserves the right to NOT issue refunds once guests have paid the balance and entered the property.

Question 3

WHAT IS INCLUDED IN THE DAY PASS?

Accepted Answer

Included is access to the resort, beach and pools, restrooms, restaurants, bars, and WIFI. You are also allowed umbrellas, loungers, towels, non-motorized watersports.

Question 4

WHAT FOOD OPTIONS ARE AVAILABLE AT THE MELIA?

Accepted Answer

Unlimited food & drink at open establishments included   The O'Grille Cafe is just steps away from the beach   Melia O’Grille Menu:   • Salads   Seafood Ceviche GF/HF/DF Crudité GF/HF Ocean Salad HF Quinoa Salad GF/V/HF/DF • Pizzas   Veggie Pizza  Pepperoni Pizza  Margarita Pizza    • Entrees   Steak & Cheese Chicken Wings  BBQ Chicken Wings  Prime Burger  Veggie Panini    • Pasta & Fish   Penne Rigate Pesto  Linguini with Cream Sauce, Pomodoro CF Grilled Mahi Mahi & Lemon Vinaigrette GF/HF/V/DF Beer Battered Tilapia    V: Vegetarian / Vegetariano DF: Dairy Free / Sin Lactosa CR: Chef’s Recommendation / Recomdacion del Chef GF: Gluten Free / Sin Gluten HF: Heart Friendly / Corazon Saludable

Question 5

WHAT ACTIVITES ARE AVAILABLE AT THE MELIA?

Accepted Answer

There is a beach vendor offering the following:   Beach Jet-Ski Prices*   4 Stroke   30 mins $100.00 45 mins $140.00 1 hour $170.00   2 Stroke   20 mins $60.00 30 mins $80.00 45 mins $120.00 1 hour $150.00   • Parasailing   Riders $10.00 Single $80.00 5-10 mins Double $160.00 10-15 mins   • Banana Boat   $35.00 Per Person   *Credit/Debit Cards: Visa, MasterCard and Discover are usually accepted. Card payment subject to change by owners of the Jet Ski rental company.

MELIA NASSAU RESORT

DAY PASS

WHAT TO BRING

ADDITIONAL INFORMATION

MELIA NASSAU RESORT DAY PASS