Question 1

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

• Snorkel Gear • Flotation Devices

Question 2

WHAT HAPPENS IF IT RAINS OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 3

HOW DO I GET THERE?

Accepted Answer

You will be picked up from your cruise port or hotel.

Question 4

WHAT TIME DO I GET PICKED UP FROM MY CRUISE?

Accepted Answer

We pick-up about one hour after the cruise docks.

Question 5

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 6

DO I NEED MY OWN SNORKELING EQUIPMENT?

Accepted Answer

Snorkeling equipment is included in the price of the excursion!

Question 7

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

• Electric bikes • Towels • Lunch • Snorkeling gear

Question 8

SHOULD YOU WEAR HATS?

Accepted Answer

You can wear hats or visors, but the provided safety helmet will be required.

Question 9

HOW DO I GET THERE?

Accepted Answer

This information is provided after the tour is booked.

Question 10

WHEN IS LUNCH SERVED?

Accepted Answer

About halfway through the tour at 1:30pm in the Banana Bay Restuarant. We recommend eating before the tour. You may also want to bring your own snacks for throughout the tour.

Question 11

WHAT HAPPENS IF IT RAINS OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 12

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 13

CAN I GET A VEGETARIAN MEAL?

Accepted Answer

You can get vegetarian meals, but please inform us when you purchase the excursion pass.

Question 14

WHAT HAPPENS IF IT RAINS OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 15

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

• Private Island Destination, Private Beach • Specialty Welcome Drink Upon Arrival • Full local buffet lunch: grouper fingers, hot dogs, peas n rice, mixed green salad, chicken pasta salad, fresh baked rolls and fruit • Complimentary Lemonade during lunch service • Daily Guided Snorkeling Tour w/ Basic Snorkeling Instruction • Snorkel Rental Gear (with a $10.00 refundable security deposit) • Shaded north deck overlooking the beach and ocean and other shaded areas • Full bathroom facilities and fresh water showers for your comfort • Beach games and activities - Vegetarian meals (must be requested at least 24 hours prior to trip)

Question 16

HOW DO I GET THERE?

Accepted Answer

The boat will depart from the Paradise Island Ferry Terminal at 10:00am. The Paradise Island Ferry Terminal is just a short cab ride across the bridge from the Nassau port (approx. 10 mins). If you have time to spare, you can take the water taxi from the port to the Paradise Island Ferry Terminal (cool experience!) The journey is about $10.00 - $12.00. Taxis are readily available and always waiting at the port.

Question 17

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 18

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 19

HOW DO I GET THERE?

Accepted Answer

You will be picked up from your cruise port or hotel.

Question 20

WHAT HAPPENS IF IT RAINS OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 21

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

• Snorkel Gear • Life Vests • Lunch • Access to a private cove

Question 22

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

• Snorkel Gear • Life Vests • Access to a private cove

Question 23

WHAT HAPPENS IF IT RAINS OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 24

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 25

HOW DO I GET THERE?

Accepted Answer

You will get picked up from your cruise port or hotel.

Question 26

WHAT HAPPENS IF IT RAIN OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 27

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 28

HOW DO I GET THERE?

Accepted Answer

We will tell you your pickup spot based on what ship or hotel you're staying at.

Question 29

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

Refer to details.

Question 30

WHAT FOOD OPTIONS ARE AVAILABLE AT THE MELIA?

Accepted Answer

The O'Grille Cafe* is just steps away from the beach.   *menu is periodically updated at cafe  Melia O’Grille Menu: • Salads Seafood Ceviche GF/HF/DF Crudité GF/HF Ocean Salad HF Quinoa Salad GF/V/HF/DF • Pizzas Veggie Pizza Pepperoni Pizza Margarita Pizza • Entrees Steak & Cheese Chicken Wings BBQ Chicken Wings Prime Burger Veggie Panini • Pasta & Fish Penne Rigate Pesto Linguini with Cream Sauce, Pomodoro CF Grilled Mahi Mahi & Lemon Vinaigrette GF/HF/V/DF Beer Battered Tilapia V: Vegetarian / Vegetariano DF: Dairy Free / Sin Lactosa CR: Chef’s Recommendation / Recomdacion del Chef GF: Gluten Free / Sin Gluten HF: Heart Friendly / Corazon Saludable

Question 31

WHAT ARE THE PRICES FOR CHILDREN?

Accepted Answer

Children up to 4 years old are free of charge. Children ages 5-11 years old are $60. Children 12 and over are considered adults.

Question 32

WHAT HAPPENS IF IT RAINS OR MY SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.   * The resort reserves the right to NOT issue refunds once guests have paid the balance and entered the property.

Question 33

WHAT ACTIVITES ARE AVAILABLE AT THE MELIA?

Accepted Answer

There is a beach vendor offering the following:   Beach Jet-Ski Prices*   4 Stroke   30 mins $100.00 45 mins $140.00 1 hour $170.00   2 Stroke   20 mins $60.00 30 mins $80.00 45 mins $120.00 1 hour $150.00   • Parasailing   Riders $10.00 Single $80.00 5-10 mins Double $160.00 10-15 mins   • Banana Boat   $35.00 Per Person   *Credit/Debit Cards: Visa, MasterCard and Discover are usually accepted. Card payment subject to change by owners of the Jet Ski rental company.

Question 34

WHAT IS INCLUDED IN THE DAY PASS?

Accepted Answer

Included is access to the resort, beach and pools, restrooms, restaurants, bars, and WIFI. You are also allowed umbrellas, loungers, towels, non-motorized watersports.   Unlimited food and drink is also included

Question 35

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 36

WHAT HAPPENS IF IT RAINS OR MY SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.   * Resorts reserve the right to NOT issue refunds once guests have paid the balance and entered the property.

Question 37

WHAT IS INCLUDED IN THE DAY PASS?

Accepted Answer

Included in most day passes is access to the resort, beach and pools, restrooms, restaurants, bars, and WIFI. You are also allowed use of towels, chairs, lounges, and umbrellas.

Question 38

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 39

WHAT IS INCLUDED WITH THE DAY PASS?

Accepted Answer

• Full access to the beach and pools • Towels, chairs and umbrellas • ALL food and drink from the buffet and beach bar • Tennis court and a rock climbing wall • Free Wi-Fi all over the property and beach • ALL beach activities, including kayaks, paddle boards etc.

Question 40

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 41

WHAT HAPPENS IF IT RAINS OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.    *The resort reserves the right to not offer weather refunds once customers have received bands and accessed the property.

Question 42

HOW DO I GET THERE?

Accepted Answer

Upon booking, you’d receive an email with specific walking direction to the bus stop. Take the #10 bus from downtown Nassau to go to the Breezes resort. Taxis are also lined up at the cruise port and are on hand at the entrance of Breezes.

Question 43

SHOULD I CARRY CASH?

Accepted Answer

The Bahamas is primarily a cash society. Taxis and jitneys take cash. Resorts do take all major credit cards. A small quantity of cash can also be taken to the resort for tipping bartenders/service staff.

Question 44

WHAT ACTIVITES ARE AVAILABLE AT THE MELIA?

Accepted Answer

There is a beach vendor offering the following:   Beach Jet-Ski Prices*   4 Stroke   30 mins $100.00 45 mins $140.00 1 hour $170.00   2 Stroke   20 mins $60.00 30 mins $80.00 45 mins $120.00 1 hour $150.00   • Parasailing   Riders $10.00 Single $80.00 5-10 mins Double $160.00 10-15 mins   • Banana Boat   $35.00 Per Person   *Credit/Debit Cards: Visa, MasterCard and Discover are usually accepted. Card payment subject to change by owners of the Jet Ski rental company.

Question 45

WHAT HAPPENS IF IT RAINS OR MY SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.   * The resort reserves the right to NOT issue refunds once guests have paid the balance and entered the property.

Question 46

WHAT IS INCLUDED IN THE DAY PASS?

Accepted Answer

Included is access to the resort, beach and pools, restrooms, restaurants, bars, and WIFI. You are also allowed use of towels, chairs, lounges, and umbrellas.

Question 47

WHAT ARE THE PRICES FOR CHILDREN?

Accepted Answer

Children up to 3 years old are free of charge. Children ages 4-12 years old are half price. Children 13 and over are considered adults.

Question 48

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 49

WHAT FOOD OPTIONS ARE AVAILABLE AT THE MELIA?

Accepted Answer

The O'Grille Cafe is just steps away from the beach and offers casual fare at reasonable prices.   Melia O’Grille Lunch Prices:   • Salads   Seafood Ceviche $12 GF/HF/DF Crudité $9 GF/HF Ocean Salad $13 HF Quinoa Salad $14 GF/V/HF/DF • Pizzas   Veggie Pizza $12 Pepperoni Pizza $12 Margarita Pizza $11   • Entrees   Steak & Cheese $15 Chicken Wings $13 BBQ Chicken Wings $14 Prime Burger $14 Veggie Panini $12   • Pasta & Fish   Penne Rigate Pesto $15 Linguini with Cream Sauce, Pomodoro $15 (Add Seafood $20) CF Grilled Mahi Mahi & Lemon Vinaigrette $19.50 GF/HF/V/DF Beer Battered Tilapia $16   V: Vegetarian / Vegetariano DF: Dairy Free / Sin Lactosa CR: Chef’s Recommendation / Recomdacion del Chef GF: Gluten Free / Sin Gluten HF: Heart Friendly / Corazon Saludable   *Food options and pricing subject to change. All food is subject to 15% service gratuity fee and 7.5% Value Added Tax (VAT)

Question 50

WHAT IS INCLUDED IN THE DAY PASS?

Accepted Answer

Included is access to the resort, beach and pools, restrooms, restaurants, bars, and WIFI. You are also allowed use of towels, chairs, lounges, and umbrellas.

Question 51

WHAT ACTIVITES ARE AVAILABLE AT THE MELIA?

Accepted Answer

There is a beach vendor offering the following:   Beach Jet-Ski Prices*   4 Stroke   30 mins $100.00 45 mins $140.00 1 hour $170.00   2 Stroke   20 mins $60.00 30 mins $80.00 45 mins $120.00 1 hour $150.00   • Parasailing   Riders $10.00 Single $80.00 5-10 mins Double $160.00 10-15 mins   • Banana Boat   $35.00 Per Person   *Credit/Debit Cards: Visa, MasterCard and Discover are usually accepted. Card payment subject to change by owners of the Jet Ski rental company.

Question 52

WHAT FOOD OPTIONS ARE AVAILABLE AT THE MELIA?

Accepted Answer

The O'Grille Cafe is just steps away from the beach and offers casual fare at reasonable prices.   Melia O’Grille Lunch Prices:   • Salads   Seafood Ceviche $12 GF/HF/DF Crudité $9 GF/HF Ocean Salad $13 HF Quinoa Salad $14 GF/V/HF/DF • Pizzas   Veggie Pizza $12 Pepperoni Pizza $12 Margarita Pizza $11   • Entrees   Steak & Cheese $15 Chicken Wings $13 BBQ Chicken Wings $14 Prime Burger $14 Veggie Panini $12   • Pasta & Fish   Penne Rigate Pesto $15 Linguini with Cream Sauce, Pomodoro $15 (Add Seafood $20) CF Grilled Mahi Mahi & Lemon Vinaigrette $19.50 GF/HF/V/DF Beer Battered Tilapia $16   V: Vegetarian / Vegetariano DF: Dairy Free / Sin Lactosa CR: Chef’s Recommendation / Recomdacion del Chef GF: Gluten Free / Sin Gluten HF: Heart Friendly / Corazon Saludable   *Food options and pricing subject to change. All food is subject to 15% service gratuity fee and 7.5% Value Added Tax (VAT)

Question 53

WHAT ARE THE PRICES FOR CHILDREN?

Accepted Answer

Children up to 3 years old are free of charge. Children ages 4-12 years old are half price. Children 13 and over are considered adults.

Question 54

WHAT HAPPENS IF IT RAINS OR MY SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled OR you are unable you use your resort day pass, you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.   * The resort reserves the right to NOT issue refunds once guests have paid the balance and entered the property.

Question 55

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 56

HOW LONG IS THE TOUR?

Accepted Answer

Duration of tour: 5h

Question 57

WHAT HAPPENS IF IT RAIN OR THE SHIP DOES NOT DOCK?

Accepted Answer

Rain for extended periods of time is unusual in the Caribbean. When it does rain, sun showers last a short period of time. However, if it does rain excessively and a tour is cancelled you are entitled to a 100% refund. If your ship does not dock for any reason, we will refund your deposit.

Question 58

WHAT SHOULD I BRING?

Accepted Answer

• Beach towel • Cash/credit cards • Swimwear • Sun protection • Hat and sunglasses • An extra set of clothes (just in case) • Camera • A Smile :)

Question 59

WHAT IS INCLUDED IN THIS EXCURSION?

Accepted Answer

• Stunning harbor cruise to Pearl Island • Welcome Cocktail (alcoholic or non-alcoholic) • Two white sandy beaches • Welcome 6x8 photo • Bahamian served buffet lunch with your choice of water or lemonade • Full bathroom facilities • Fresh-water showers • Shaded decks, beach chairs & umbrellas (based on availability) • Access to water mats and trampoline • Kayaks & Stand-up Paddleboards

Question 60

WHAT FOOD OPTIONS ARE AVAILABLE?

Accepted Answer

The beach offers island favorites:   Food Menu   Hamburger $15  Cheesburger $16  Grilled Chicken Burger $15 Fried Fish Burger $15 BBQ Chicken $15  Chicken Fingers $15 Fish Fingers $16   *Salads   Served with your choice of Fries of Peas n Rice -Add Grilled Chicken or Fried Fish for $5   Cesar Salad $10 Garden Salad $10   Kids Menu (For children 12 and under)   Chicken Tenders w/ Fries $8 Grilled Cheese w/ Fries $6 Hamburger w/ Fries $8 Cheeseburger w/ Fries $9   All Pricing Includes 7.5% VAT Gratuity Not Included

Question 61

HOW DOES THE ONLINE BOOKING PROCESS WORK?

Accepted Answer

Once you have made your reservation, and paid a deposit for your tour, we will immediately issue you a receipt via email. You will also receive information on transportation, meeting instructions, contact information, and anything else relevant to you regarding your particular tour/excursion. Your receipt gives you admission - it must be presented upon arrival. At that time, you will pay your balance and you’re all set!

Question 62

WHAT BEVARAGE OPTIONS ARE AVAILABLE?

Accepted Answer

The island bar is just steps away from the beach and offers casual fare at reasonable prices.   Bar Menu Island Favorites Signature Drinks Rum Punch $7 / $10 Shark Bite $7 / $10 Sex on the Beach $7 / $10 Captains Table $7 / $10 Island Rum Runner $7 / $10 Pearl Margarita $7 / $10 Bahama Mama $7 / $10 Mermaid Water $7 / $10 Berry Island Ting $7 / $10 Moscow Mule $7 / $10 Long Island Iced Tea $9 / $12 Frozen Mango Margarita $15 Water $2 Virgin Daiquiri $6 Soda $3 Daiquiri $10 Beer $5 Virgin Miami Vice $8 Chips/Cookies $2 Miami Vice $12 Mixed Drinks Sm $7 Lg $10 Premium Mixed Sm $9 Lg $12 All Pricing includes 7.5% VAT Gratuity not included

Question 63

WHAT SHOULD I KNOW BEFORE I BOOK?

Accepted Answer

For booking online only Visa, MasterCard & American Express are accepted. On Pearl Island we accept cash and credit cards (Visa, MasterCard, Discover) No outside food or drinks are allowed except Baby food & formula! Pearl Island reserves the right to search bags before departure! Children 3 years and younger are complimentary. Guests 17 and younger must be accompanied by a paying adult. Proof of age required with photo ID.

Question 64

WHAT IS THE CANCELLATION POLICY?

Accepted Answer

You can cancel free of charge 48 hours before your reservation starts. After that time, no cancellations, changes or refunds will be made. Cancellation considerations will only be granted for weather or health reasons with documentation

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